13 Dec No Greater Reward Than A Happy Client
Building each new custom home brings its own set of challenges. Still, Robare Custom Homes strives to meet every client’s wish in bringing their dream home to reality. Whether a starter home or a home to retire in, it is our greatest desire to create each new custom home beyond the client’s expectation. We appreciate when we get feedback from our clients and when we know we have accomplished our goal of making a client happy, there is no greater reward. Today we are grateful for the following feedback from one of many amazing clients:
Teresa and I want to thank you, Ron, Blaine, Anita and all the team at Robare Custom Homes for our beautiful home in San Antonio’s hill country. We are thrilled with the house that started with our vision for our post Air Force home and ended with an extraordinary luxury home in quality, looks, and feel. We could not be more pleased.
When we started this process almost two years ago, we did a lot of homework with respect to what we wanted but were fairly naive with the building process. One truly sound piece of advice we were given by one of our friends was to find a builder you could be “married to” for at least a year. You were the third builder we talked to and when you, Blaine and Sam met us at the property the first time, Teresa and I knew Robare Custom Homes would build our home and you and I shook on it right then. Looking back over all of the process, we made the right decision and have not been disappointed.
No project like this is completed without adjustments, changes and even a few glitches. The mark of a good builder as we came to find out goes beyond normal management of the construction to how they handle all of the above. The mark of a great builder is seen in the trust, confidence and communication that keep both parties happy and satisfied through the process. You brought all of that to our project and it made the process fun for us. We were actively engaged through the design process with Sam and you. Having you part of that was critical to ensuring design stayed on track within budget. Likewise, we were actively engaged through the build to keep design selections for floors, lights, appliances and plumbing in budget. This is an area that could easily have taken us off track. Anita’s sound counsel and help in all of the selections and buys made this work to perfection.
You have two great superintendents with Ron and Blaine. Both share your expectation of quality and transparency and doing the job right the first time. Ron was primary on site and managed the construction well especially toward the end of the build. You and he were responsive to our personal transition needs and got us in the house over a month early. That made a huge difference to us and aided our Air Force retirement and transition plans. As we are now in the house and have completed our punch list, I also want to thank you and Blaine specifically for the responsiveness to address all the items in a timely manner.
Mike, you are a great builder and have a terrific team that Teresa and I whole-heartedly endorse to others that look to take on the custom home building project. Our experience with you has been very worthwhile and probably the greatest complement I can pay you is to call you my friend. We look forward to being San Antonio neighbors for many years to come.